Albert Lea Auto Repair

Albert Lea Auto Repair

(507) 377-3320
Mon - Fri: 8:00 AM - 5:00 PM
5

5

Mark and the team at Sanderson Auto were so helpful and friendly it made getting my car fixed a great experience. I wouldn't hope for car problems, but I have been driving around since picking up my car, thinking of other things I could have Mark take care of. Great communication on what was wrong with the car, up front about the repairs needed, and quick, thorough service. Thanks, gang!

5

Thank you to the staff at Sanderson Auto Repair. We had car problems on a trip from St. Cloud to Omaha. They were quick, honest and very thorough. I would highly recommend them.

4

I was a bit put off by this place from the previous review but it was higher rated than the nearby places and one customer that was there assured us that we were in good hands. He couldn't have been more right. About two hours in on our road trip from Minneapolis to California our truck's battery started to do some weird things. We had it tested at O'Reily's and they told us we needed a new alternator. When we got to we were told we should do more extensive testing to make sure it wasn't a fuse or something less expensive. I wasn't a huge fan of this plan because we were pretty sure it was the alternator and more testing would take more time from our road trip plus would add on $70 to an already predictably expensive repair. We did it anyways though just to be sure but I wish we hadn't since we were right about it being the alternator. Dan and Ryan were very kind and even offered us a ride to a nearby pet friendly hotel which they researched for us to make sure they had rooms available. They were able to do the work relatively quick once the part came in next morning. They were a little pricey but I don't think they were anywhere near three times as much like the reviewer before stated (Although I don't know much about part costs so I'll list the work done and labor charges for the reader to determine that.) Cross checking prices at other places turned up just as much: Replacement for an alternator on a 06 Toyota Tacoma prices from nearby competitors: Car Clinic - $585.00 (with Serpentine belt replacement) They weren't as forthcoming with help and the price they gave us was just a "rough" estimate which they predicted could go up to $800 depending on the labor and type of alternator. We didn't like that their rough estimation couldn't give us a more exact number like Sanderson could. Dave Syverson - $350.00 (w/o Serpentine belt replacement) Although they were cheaper they were unable to get the work done until the end of next week. Plus they weren't nearly as friendly and accommodating as Sanderson. What we paid: Sanderson - $360.00 (Parts including the serpentine belt) $241.00 (labor) Total: $601.00 (w/o tax) So overall: PROS: Very professional and friendly. -They go above and beyond to make sure they accommodate your every need. Since we were traveling across the county with two pets this was very helpful. Fast- was able to get the job done in an hour and a half after they got the parts next morning CONS: Expensive (??) - Again, I don't know car parts or labor costs as much so i put what we paid above. It seemed a little more spendy.

4

Love the convenience of having service done while at work. Thanks

5

Mom's car is in the shop with intermittent issues but . . . Mom gets sick and it's Mark Sanderson to the rescue. He drives out to the country, gets Mom and takes her to urgent care. Not only that, he gets her back home all safe and sound with her meds in hand. Mom is going to be fine and no doubt the car will be fine too. Mark has been working on our family cars since before he opened his own shop. I can truly say that Mark is a fine man with a great shop. My suggestion - this is the only place to go anyone in the area. Thank you Mark for your mechanical skills and your kindnesses! Margi Hatch from FL